legend london contact number

Sent an email no responses, very bad look. Their customer service was amazing and were super helpful when my local courier . Emailed customer services and no reply. 2 ITEMS 15% OFF. I would give it 3 stars, but the fact that customers have to pay for shipping on exchanges makes it 2 stars. Will definitely order more. We will be sure to look into this to avoid any future issues. Will definitely order more. Was worried there would be a problem returning but Rachael at customer services exchanged them without question, she was very friendly and easy to deal with. The only good thing was the customer support which was always really responsive. Bag Will always be my top place for jeans. Customer Service was able to get the ball rolling again when my package was stuck in Canadian Customs. Verification can help ensure real people write reviews about real companies. Since I had to return items (which I wanted to exchange, NOT returned) and then had to pay en extra fee to send them back to just to simply get a refund for only cloths when I explicitly wanted them exchanged. SKINNY FIT JEANS - BLACK. Sent an email no responses, very bad look. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. This style also adopts our soft stretch denim blend for all day comfort.Slim - This is our most relaxed silhouette so no part is strongly hugging your body, with a slight taper toward the leg opening to where it sits just right, with a slight stacking. We are so sorry to hear this. Paid 10 for delivery and havent been offered a refund either. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. bad services they send me the wrong shirt, and i cant even think about all this shaninigans of semding back waiting for the shirt waste of time, and the shirt is not even the same price bad look. 5th January 2023 came back and said that I still have yet to receive my order and another would be shipped, 26th January I am still yet to receive my order and have tried contact legend London and can not get a rply. Verification can help ensure real people write reviews about real companies. We are so sorry to hear this, our customer service team are currently looking into this for you and this will be resolved as soon as possible. Legal Name Legend London Company Type For Profit Contact Email [email protected] Lists Featuring This Company Harrow Companies 335 Number of Organizations $3.4M Total Funding Amount 12 Number of Investors Track Fashion Companies (Top 10K) 9,934 Number of Organizations $85.6B Total Funding Amount 9,817 Number of Investors Track We are so sorry to hear this. Emailed customer services and no reply. We are so sorry to hear this. Please contact: [email protected] Returns Address (please fill the returns form ): Optional This is urgent Select an option This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. This site has limited support for your browser. Please rest assured that our team will get back to you shortly.Thank you.- Legend London Team. I had unknowingly made my purchase during Royal Mail's cyber attack. GA. Gontzal Alcorta Garai. Love to come back with an order. Order placed 12 days ago, the item is still in the UK. Will always be my top place for jeans. ABSLOUTLEY AWFUL EXPERIENCE !!! Theres no way to exchange for a different product, only a different size. Note : will update this if need be when I get the pants. Manchester M4 4BE . These jeans are the first pair of jeans that i have ever owned that i feel confident in walking up stairs without the worry of them ripping. Great company, Racheal dealt with my queries so quickly and effectively it something that am not used to with online companies! Leong's Legend, Casual Dining Chinese (Taiwan) cuisine. British fairplay as usual. They have a great range of jeans as well with styles to fit everybody. The returns policy states they will provide you with a voucher for cost paid, however ordering 4 items gives a bulk discount, it will therefore cost more to reorder (not a well thought out process). We hope to still keep you as a loyal customer and we are sorry for the inconvenience caused. I received sameday/next day replies, even when you take into account the time difference. You will then be sent a returns confirmation email containing a QR code or a label to print, whichever you would prefer. I have ordered few jeans from the past and I loved the quality, However, their management team ( or shipping team ) is terrible !!!! as easy as that. Legend London was created to give stylish men the best and most luxurious jeans they can ever have. I will get this order probably by April !! We all know what really matters and thats how a company treats you when something goes wrong and I am very impressed with Legend. Legend London was created to give stylish men the best and most luxurious jeans they can ever have. This recurred over multiple days. I must confess, top quality at a fair price. Legend London: UK Fashion Brand Denim That Fits. HAMBURG, GERMANY. We recommend switching to Edge, Chrome, Safari, or Firefox. $22800. Tottaly dissapointed. Only one pair had a description whereby it recommended a size up so I purchased a size up. Have questions? If you are outside the UK it can take up to 21 days for your order to be returned back to our warehouse and be refunded. If the returned item (s) is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. PLAIN STRETCH TROUSER W/ SIDE CINCH - BLACK, STRONG WASHED DARK BLUE SPRAY ON JEANS - RIPPED & REPAIRED, PLAIN STRETCH TROUSER W/ SIDE CINCH - BEIGE, LEGEND* BASICS MUSCLE FIT T-SHIRT - PEARL GREY, LEGEND* BASICS MUSCLE FIT T-SHIRT - INDIGO NAVY, MICRO LOGO OVERSIZED T-SHIRT - WASHED GREY, MICRO LOGO OVERSIZED T-SHIRT - TREKKING GREEN, MICRO LOGO OVERSIZED T-SHIRT - TAUPE BROWN, CORE POLO SHIRT QUARTER ZIP LONG SLEEVE - BLACK, SKINNY FIT JEANS - VINTAGE BLUE RIPPED KNEE, SKINNY FIT JEANS - SAND WASH BLUE OVERDYE. Looking forward to trying these. Once we receive and verify your returned items your new replacements will automatically be sent out to you. I literally just revived my 3 pairs of jeans and quite pleased as a first time buyer. We returned the items, recorded delivery, no voucher and zero response from support despite emailing 4 times. LIVERPOOL, UK. However we need to exchange two items, one for a different size and one for a different product. I love the jeans design and fit, however I have been a legend London customer for a few years now. Legends Barbershop Vincent Park in the city East London by the address 8 Surrey Rd, Vincent, East London, 5217, South Africa C. del Poeta Joan Maragall, 1, Planta 15 Madrid, Espaa I made an order and it changed to the wrong size, I emailed straight away for the size to be corrected and got an email confirming the size was changed in my order, but when the clothes arrived nothing was changed and I have was to post back the clothes that was the wrong size, now I am away and you have posted the top and no one will be home to sign for it. I have ordered few jeans from the past and I loved the quality, However, their management team ( or shipping team ) is terrible !!!! I have ordered few items on the 5th of feb and until now nothing arrived. Being tall and athletic Ive always look for a nice fitted pair of jeans let alone dress pants. SHOP TROUSERS Once your refund is processed, it may take up to 5 days for it to clear with your bank. I can understand returns, but to charge customers for exchanges with a product they cannot try on or sample before purchase isnt acceptable. EU Customers May Now Shop From Our Mainstore Here. Men's Homepage - Legend London CATEGORIES SHOP JEANS NEW ARRIVALS SHOP TROUSERS SHOP HOODIES Best Sellers New In Bestseller Spray On 20% OFF when you purchase 3+ items Black Jeans - Non-Ripped $61.60 $77.00 Bestseller Spray On 20% OFF when you purchase 3+ items Black Jeans - Ripped & Repaired $61.60 $77.00 Bestseller Spray On Legends News; Contact; For business development opportunities or general enquiries, please contact us on [email protected]. Our brand new Returns Portal is available to all customers, enabling you to save time by seamlessly returning items to us, exchanging sizes that don't fit for new ones, and generating returns labels on your own without the need to contact our returns team! LIVERPOOL, UK. Here are 8 tips for writing great reviews. This site has limited support for your browser. MANCHESTER, ENGLAND. To make sure that we don't incur unbearable losses during our sales please note that items sold at 20% Off Sales can only be Exchanged & Items Sold at 25 or Below cannot be Returned. LONDON, UK. Find out how we combat fake reviews. OFFER: BUY 1 ITEM GET 10% OFF. If you think you can help us connect to UK players, check out the open positions in our London office and send in an application. Being an international situation I was gunna give up but Rachel made it painless and I cannot thank her enough. Find out how we combat fake reviews. Order 3 pairs of jeans on 1st December 2022, brought to attention of the company and they said give it time as there is a postal strike in the UK. We recommend switching to Edge, Chrome, Safari, or Firefox. We will be sure to look into this issue to avoid this going forward. Here are 8 tips for writing great reviews. Late or missing refunds (if applicable) If you haven't received a refund yet, first check . Ordered jeans for Saturday delivery turned up Tuesday and when they did I was extremely disappointed that they didnt fit. 38 Chancery Lane London WC2A 1EN . Even when I left where I was. This site has limited support for your browser. Bought 2 pairs of pants that were great fit and quality so ordered a pair of Jeans that ruined after a couple of washes. It says on the website add 3+ items and you get 20% discount on the checkout, which never works as i have tried many times. LEGEND (LONDON) LIMITED UK company, Company number: 03101750, Incorporation Date Sep 13, 1995;, Address: ENGLAND, LONDON, 8 EAST CLOSE, W5 3HE . The shipment suffered from the labour conflict of the Post Service in Germany and the crowded orders on the UK border side during the festive days christmas, New Year 2022/23. London is one of the most iconic and culturally diverse cities in the world, and we're proud to have a base right slapbang in the middle of it. I must confess, top quality at a fair price. So we picking The View. Legend London is my go to place for black trousers especially for black tie dinner events, the feel & flex of the material is second to none in my opinion quality made clothing at great prices that are made to last, & endure very robust even when kneeling down & quite honestly better than the vast majority of others on the market with the perfectly stiched centre line are just the best when worn with a velvet blazer & a nice shiny pair of shoes . Order arrived less than 24 hours later. Locate a Centre Near You . Information provided by various external sources. We are so sorry to hear this. My only issue is using DHL for your shipping service. Get in touch with us at any time. I felt that my concerns were being treated seriously and with a sense of urgency. Even with no sign of damage, suddenly they will split.Theyre made for muscular men, so I dont see any reason why they shouldnt expect some rub in the crotch area. OFFER: BUY 1 ITEM GET 10% OFF. I am very happy with the fits and quality of the fabric. 10. We also ensure all reviews are published without moderation. I can understand returns, but to charge customers for exchanges with a product they cannot try on or sample before purchase isnt acceptable. Stay current with updates from our social channels. The best jeans i ever have! I recently bought a few gifts and was pleased with the items. While LL was very quick to fill my order, dispatching in less than 12 hours, I waited patiently for a month for my order to arrive (no fault of LL). My first experience with LL wasnt great. . If you do not hear from us within the allotted time please email us on [email protected], "Limited Offer: Buy 1 item get 10% OFF, 2 items 15% OFF, 3+ items 20% OFF". While LL was very quick to fill my order, dispatching in less than 12 hours, I waited patiently for a month for my order to arrive (no fault of LL). The quality is excellent and the stretch fit is great and very comfortable.This has quickly become my new favourite brand and I anticipate making another order soon. If you haven't already, please could you email us so our team can look into this for you.Thank you so much for your patience. Good Man Brand Legend London. 2 ITEMS 15% OFF. We are offering a 5% bonus for customers who opt for our Store Credit which can be used on our website to purchase a new item altogether. Legend London uses cookies to provide you with a better online shopping experience, tailored to your preferences. Ended up costing me a fortune to return using Royal Mail and having to print the forms myself is ridiculous. Thats the only pair that fits. Hello Kevin, Thank you for leaving a review and we are so sorry about this.Please rest assured that we will look into this as soon as possible for you. Absolutely phenomenal. PLAIN STRETCH TROUSER W/ SIDE CINCH - BEIGE. Monday to Saturday: 11:00 - 17:00. My feedback would be to provide customers a prepaid shipping label for exchanges to sling with the store credit. New trouser range has just become available, and in true Legend* fashion, they're stretchy as ever. 2023 Trustpilot, Inc. All rights reserved. NEW ARRIVALS Discover our latest product additions. I have friends with legend jeans who have never had any issues so put it down to a defective pair. or 4 interest-free payments of $57.00 with. As always made by a top brand Legend London. I really dont understand the below 5* reviews! They could just send me the same items to another address since I'm no longer where I was before. Love to come back with an order. But because or your horrible international rules and regulations I am giving you guys a 1 star. Our customer service team are responding to queries as quickly as possible, therefore this will be solved very shortly. Hello, Thank you for your review. I received sameday/next day replies, even when you take into account the time difference. I really dont understand the below 5* reviews! We want you to be totally confident about every order you place so we offer Free UK Exchange, meaning you will only be liable for the delivery cost to send the item back to our warehouses, however we will cover the shipping cost of the exchanged item(s) to you. I recently bought a few gifts and was pleased with the items. Slowest shipping EVER. I bough 3 of the same trousers and all have different names. The naming of products is just confusing. 3+ ITEMS 20% OFF. I have complained to DHL about this and still nothing is done, but thanks for the good products. - Legend London team. I had started to lose my pateince, but LL's customer service was always on! Always get compliments when am rocking there stuff. Confirm you will take your repackaged items to your local drop off location based on the returns service you have chosen (Royal Mail, UPS or DHL). Bestseller. I live in Canada. SHOP NOW, EU Customers: Zero duty fees on orders up to 149 EUR (Any additional costs are calculated in checkout). Never had the brand before but they certainly run small. SHOP NOW, EU Customers: Zero duty fees on orders up to 149 EUR (Any additional costs are calculated in checkout), PLAIN STRETCH TROUSER W/ SIDE CINCH - BLACK, PLAIN STRETCH TROUSER W/ SIDE CINCH - BEIGE, LEGEND SMALL CENTERED LOGO HOODIE - WHITE, LEGEND* BASICS MUSCLE FIT T-SHIRT - INDIGO NAVY, LEGEND* BASICS MUSCLE FIT T-SHIRT - PEARL GREY, MICRO LOGO OVERSIZED T-SHIRT - TREKKING GREEN, MICRO LOGO OVERSIZED T-SHIRT - TAUPE BROWN, MICRO LOGO OVERSIZED T-SHIRT - WASHED GREY. Out here in Memphis, TN they are terrible. Social Stay current with updates from our social channels. There was always a happy and helpful tone in the replies as well. Disappointed, Hello, Thank you for leaving a review. thanks. Being tall and athletic Ive always look for a nice fitted pair of jeans let alone dress pants. To find out more please visit our Privacy Policy. Good product terrible customer support or experience. We will be sure to look into this to avoid any future issues. To also give you a peace of mind we accept Returns on all products within 14 days of receiving an item as long as the item is still unworn, undamaged, unwashed, clean, and with original tags on. LEGEND LONDON | 84 followers on LinkedIn. I find it so hard to find a pair of jeans that fit well, but these jeans fit brilliantly! Read reviews and book now. Legend London uses cookies to provide you with a better online shopping experience, tailored to your preferences. Always get compliments when am rocking there stuff. ABSLOUTLEY AWFUL EXPERIENCE !!! It goes against our guidelines to offer incentives for reviews. Information provided by various external sources. I find the prices great value and when I called customer service they replied quickly. Product is good quality for the price. Call Us. However, They just emailed me telling me the order might have been lost and they will need couple of week to investigate before they reship the order !!!!!!! Reply from Legend London 6 days ago Hello, Thank you for leaving a review. LONDON, UK. Best jeans I have ever owned. They. Hello Diresh.Our customer service team have responded numerous times and have actually reshipped your order for you. Please also be aware that we are currently in the process of updating our returns system :) - Legend London Team, Amazing service and amazing jeans! Companies can ask for reviews via automatic invitations. Perfect cut, perfect colours. My insta is: Umairalsyed. Hello Alex, Thank you for leaving your review. But not just that, their customer service is impeccable, prompt response and effective actions. Dr.Martens Pascal 8 Eyelet Virginia Womens. Bought 2 pairs of pants that were great fit and quality so ordered a pair of Jeans that ruined after a couple of washes. We also ensure all reviews are published without moderation. After I contacted Legend London customer service, the team replied Frank be patient. Legend jeans are built to last, it's best to wash denim as little as possible in order to prevent shrinking and fading. To find out more please visit our Privacy Policy. I live in Canada. However we need to exchange two items, one for a different size and one for a different product. Emailed them to let them know I would be returning the jeans as they arrived used, dirty and the pair that were unused were really poor quality.I also pointed out that their ripped and repaired jeans are not ripped and repaired as you can still put your hand through the holes they replied with a generic (return your order details) but completely ignored my questions in the email. Thank you forever Legend London, youve done well!!!!!!!!!!!!!!!! GET 10% OFF YOUR FIRST ORDER Sign-up for promotions, tailored new arrivals, stock updates and more - straight to your inbox Menswear Womenswear USD $ Legend London 2023 FAQS Terms & Conditions Privacy Policy Terms of Service Cart Your cart is empty. Not the easiest transaction! My first experience with LL wasnt great. Earn points by making a purchase, refer to a friend, even by liking us on Facebook. No credit card required. Color: Black/Dark Vachetta. The jeans look great and are very comfortable, by the way! Only one pair had a description whereby it recommended a size up so I purchased a size up. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Legend London uses cookies to provide you with a better online shopping experience, tailored to your preferences. Will never be shopping with you again, Hello,Thank you for leaving a review.We are sorry to hear that you are not happy with your item. If you're interested in placing a bulk order of either blank or customized products, please complete this form and we will get in touch! SKINNY JEANS RIPPED & REPAIRED - DARK BLUE, STRAIGHT LEG JEANS - BLACK DESTROYED LEFT KNEE, "Cant stop shopping from here. Please could you contact us on [email protected] with the subject as 'Trustpilot' and our team will help to resolve this for you.Thank you!- Legend London team, Brilliant excellent fitting jeans and all round great quality product and excellent quality service thanks . We recommend switching to Edge, Chrome, Safari, or Firefox. LEGEND* (@legendlondonco) Instagram photos and videos legendlondonco Follow 2,155 posts 191K followers 3 following LEGEND* Jeans that fit. After I contacted Legend London customer service, the team replied Frank be patient. It is so expensive to ship it back. This site has limited support for your browser. Get menu, photos and location information for Leong's Legend in London. 164.50. thanks. - Legend London team. We are so sorry to hear this. Product quality is average in my opinion. Legend London was created to give stylish men the best and most luxurious jeans they can ever have. The quality of the jeans is good but the service is veey bad, ordered jeans on 27th December 202, they got shiped on 19th December, and now its 25th January and my jeans got send back by the post because legend londob havent filled out the right documentatio and they are telling me they will resend my order as soon as they get it back thats going to take abother 2 weeksand I only live in Ireland do close to England. This site has limited support for your browser. We are so sorry to hear this, our customer service team are currently looking into this for you and this will be resolved as soon as possible. Checkered Stretch Trousers - Black. Hello Blaze, Thank you for leaving a review. Rocketreach finds email, phone & social media for 450M+ professionals. We recommend switching to Edge, Chrome, Safari, or Firefox. The jeans fit perfectly and compliment the leg gains nicely. As always made by a top brand Legend London. Product is good quality for the price. This figure can vary depending on the value of the parcel. The jeans fit perfectly and compliment the leg gains nicely. - Legend London team. Order arrived less than 24 hours later. We have now had to contest payment of order. They accommodate my small waist, big thighs and but, and thats what I needed. I can confirm that our team have been in contact with you via email and have hopefully solved this issue now. We recommend switching to Edge, Chrome, Safari, or Firefox. I am very happy and will definitely be using Legend London again. Theres no way to exchange for a different product, only a different size. Company is clearly not setup to deal with order volume or customer returns. I always have to go pick up my package at a pick-up location because the drivers decided where they will deliver to and where they won't. Please feel free to send this back to us for an exchange of an item you are more happy with. Never had the brand before but they certainly run small. 20 Chapel Street Liverpool, UK L3 9AG . Limited number of seated diners; Distancing maintained in common areas; Extra space between tables; A rapidly growing London based athleisure brand. I have bought numerous times from them however each time the jeans will wear out or rip (regardless of being stretchy) and regardless of me not wearing them very often. Hello, Thank you for leaving a review. Good quality and design for a fair price. SHOP NOW, EU Customers: Zero duty fees on orders up to 149 EUR (Any additional costs are calculated in checkout), If you have anyenquiries with regards to sales, Returns, deliveries, sizes, etc. Luxury quality, made in Portugal. My package was miss delivered and she quickly remedied the issue but allowed me a second try in shipping it to my alternative address. To find out more please visit our Privacy Policy. - Legend London team. All rights reserved. You can get an estimate from the New Zealand Customs Service website, click here to go through.REFUSING TO PAY CUSTOMSIf you do not wish to pay customs, you can choose to refuse the package upon delivery which will be returned back to us, a shipping & a handling fee between will be deducted from your refund, which is usually the shipping cost we get charged by the courier company. Ordered 2 pairs of skinny jeans for next day delivery. New In. Companies can ask for reviews via automatic invitations. "Limited Offer: Buy 1 item get 10% OFF, 2 items 15% OFF, 3+ items 20% OFF". SHOP NOW, EU Customers: Zero duty fees on orders up to 149 EUR (Any additional costs are calculated in checkout). Hello Nick, Thank you for leaving a review. Love the jeans as always can't stop buying more! To find out more please visit our Privacy Policy. We are so sorry to hear this. PREMIUM SPRAY-ON FIT JEANS - BLACK W/ WASH DETAILING. Hello, Thank you for leaving a review. We have now had to contest payment of order. Spray on Trousers in Beige. Hello Mohammed, Thank you for leaving your review. I find it so hard to find a pair of jeans that fit well, but these jeans fit brilliantly! Original Short Womens. Hello, Thank you for leaving a review. We are so sorry to hear this. Try for free at rocketreach.co . We placed an order for 4 items, products arrived quickly. Compare our range of fits and understand what makes our denim different. To find out more please visit our Privacy Policy. Hello, Thank you for leaving a review. Rachel to be exact. Wow!!! I felt that my concerns were being treated seriously and with a sense of urgency. MADRID, SPAIN. I had unknowingly made my purchase during Royal Mail's cyber attack. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. To find out more please visit our Privacy Policy.

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