apple tv audio sync issues

One of Satechi's newest docks is the Pro Hub Slim, which adds seven additional ports to the latest MacBook Pro and MacBook Air models. This doesn't look like a fluke. A number of subscribers of Apple TV are discovering sound problems in recent release "Greyhound," with an audio sync issue being noticed roughly an hour into the movie. Makes viewing intolerable. An artist who likes to sing and play the guitar. Sep 23, 2020. PiunikaWeb started as purely an investigative tech journalism website with main focus on breaking or exclusive news. Just updated to the latest 14.6 release (version released yesterday). Earlier, the issue was more pronounced on Apple TV, but now other platforms seem affected as well. ayrtonoc, User profile for user: However, if the audio is transmitted through bluetooth, then I get perfect synchrony. Is there a software update coming anytime soon? After stopping the stream and starting it again the delay was a lot less, repeating this steps a couple more times actually removed the delay entirely. I am available to assist in any troubleshooting. Oct 3, 2021 11:40 AM in response to aigars16. After update to tvOS15, sound and audio become more and more out of sync with time. Tried everything without luck. The main problem that viewers are facing is the persistent audio sync issue while playing content on the app. How can they mess it up at generation 15 ? By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. The Mac Pro is still available as the Mac to switch to Apple Silicon. Does anyone else have problems streaming CBS All Access on a 3rd Gen Apple TV (A1469)? Thanks to its large catalog of content, one can enjoy thousands of hours of video playback. JavaScript is disabled. omissions and conduct of any third parties in connection with or related to your use of the site. LG TV picture settings set as recommended by "@sonoftumber" in the LG TV owners' thread. Experiencing same issue with all live services. I use an AppleTV 4 (HD) with HDMI to a beamer and the audio is going to a AppleTV 3 to feed it optically into my HiFi. The issues occur with all streaming services but seem to . The audio sync issue is such that the audio appears to be AHEAD of the video, and as such, adjusting audio delay further through the soundbar isn't an option. If not, then update the HomePods to 14.5 as well. I assume its better to have the original uncompressed digital audio vs the Apple TV decoding it and sending it out as DD+. Aug 22, 2021 12:06 PM in response to Ccastle84. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of Although the updates were meant to fix some previous issues and add to the feature set, they ended up introducing more problems and spoiling the users playback experience. Apple TV is way more stable. In a 30 min show I'll have to do this 3-5 times. Now audio is out of sync or pausing even video which is not streaming anywhere is laging or droping. With the help of its server application, one can choose to stream movies and video files from their personal library to a large number of devices. TotalMount Apple TV Mount (opens in new tab) ($18 at Amazon). captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of Here's how the Galaxy Book 3 Ultra compares against the 16-inch MacBook Pro. Sometimes it takes a couple of tries. New York, Im hesitating recommending this to my clients as I will be dealing with service calls all the time. In no time, our stories got picked up by the likes of Forbes, Foxnews, Gizmodo, TechCrunch, Engadget, The Verge, Macrumors, and many others. May 1, 2021 8:39 PM in response to JoppeA. May 7, 2021 10:30 AM in response to quaffle, Tried this approach, turning off match content - sync again - turn sync back on. Refunds. This is really blowing movie nights by the way. If you have an Apple TV, particularly when connected to a secondary speaker system, then you can be afflicted by a common AV issue: unsynchronized audio. elmofles, User profile for user: The result is oversaturated colors that give skin tones and hair a seemingly For now I try to downgrade to tvOS 14. To fix audio and video sync issues on Apple TV, install the latest tvOS updates. How to fix Plex audio sync bug on Apple TV, [Updated] Gotham Knights crashing issues on PC and Console trouble many (potential workaround inside), Google Pixel 7 & 7 Pro issue with poor video call quality on WhatsApp, Meet & other apps escalated for investigation. Oct 7, 2021 7:55 AM in response to aigars16, Looks as if its been fixed in the publicly released TV OS 15.1, Oct 7, 2021 8:24 AM in response to Bryantrichar. Apple may provide or recommend responses as a possible solution based on the information After endlessly messing around with audio delay settings on the TV and Sonos, I'm certain that the issue is actually coming from the Apple TV itself. What is odd to me is that once the audio/visual goes out of synch during a show, it stays out of sync when I exit the application. Lately Ive been having difficulty with lagging audio to video syncing with my Apple TV 4K. The Plex audio sync problems has happened before with the Ultra. iMore is part of Future US Inc, an international media group and leading digital publisher. When you purchase through links on our site, we may earn an affiliate commission. If you want a universal remote control that can do absolutely everything, and you don't care about the price, the Logitech Harmony Elite is hands-down the best remote you can get. ask a new question. Alt1037, User profile for user: Your device will automatically restart while installing the updates. That said, we will be back with more details as and when new information becomes available so stay tuned. This is happening across all of the live streaming apps. According to reports (1,2,3,4,5,6,7,8,9,10), multiple users are experiencing audio sync-related issues on the Plex TV app. The "bad" ones are consistently bad, good ones always good. To start the conversation again, simply User profile for user: Check your audio sync options, it's probably anywhere from 0 to 300 milliseconds. The issues occur with all streaming services but seem to be slightly worse on YouTube than other services. This low-priced mount has an open-back design, which allows for proper airflow, something that is a necessity when you're running your high-graphics games in 4K. If I restart it, the problem is temporarily fixed, but after about 5 minutes of watching Netflix or hbo now, the audio will start lagging. Sep 30, 2021 3:10 AM in response to Bryantrichar, Same here, i've done a lot of test and this is just shameful. Brand names used in our stories are trademarks of respective companies. We did come across a potential workaround that may help solve the problem for some. Using the Wireless Sync tool doesnt help, and even seems to increase the delay between HomePod and TV. There are at least 10 software engineers doing nothing but this audio network transport of the AppleTV. If I convert the file to a massive mov it will properly play. Irritating Jul 29, 2014. To start the conversation again, simply Oct 4, 2021 1:29 PM in response to aigars16, Apple TV HD -> hdmi -> Epson beamer / projector. Agree, sync calibration seems to make it worse than if you didnt do it. I have verified that my internet and television are not the problem (the same show on Netflix works fine streaming through my television alone). While the betas contain new features, they also contain pre-release bugs that can prevent the normal use of your iPhone, iPad, Apple Watch, Apple TV, or Mac, and are not intended for everyday use on a primary device. There are zero problems when using apps such as Netflix, Amazon, ATV+ directly on my ATV. I've just reinitialized the ATV yesterday with no luck. phillyknight, User profile for user: I did notice that by using passthrough the lip sync returned. Still experiencing audio latency? If I restart it, the problem is temporarily fixed, but after about 5 minutes of watching Netflix or hbo now, the audio will start lagging. Andy Epprecht, User profile for user: Since tvOS 14, when using airpods pro with Apple TV, the dialogue is wildly out of sync. The audio sync issue is such that the audio appears to be AHEAD of the video, and as such, adjusting audio delay further through the soundbar isnt an option. Please refresh the page and try again. Apr 30, 2021 12:34 PM in response to DougCG. This site contains user submitted content, comments and opinions and is for informational purposes Or even restart the show from the beginning. There was a problem. Since 15.2 I've been losing audio both on my Apple TV 4k in general, and specifically within the my computer app streaming from my itunes server. Yup, Ive reset the lot and both HomePods, the Apple TV, and iPhone are all running 14.5. tvOS 14. This makes it difficult to recommend Apple TV as a streaming device for anything but prerecorded material. Reboot the wifi router as well. omissions and conduct of any third parties in connection with or related to your use of the site. It was never a problem with my old AirPods. PS. A number of Apple TV app and set-top box users are reporting a curious issue in which some content, including purchased and rented shows, play without audio. When playing some mp4 videos on my ATV that sit on my MacBook Air (Silicon) the audio slowly gets ahead of the video and continues to drift further ahead (I'm on a 1GB line). Please fix this apple! Note: This issue applies to some TV models released in 2019 or later. Apple may provide or recommend responses as a possible solution based on the information The sounds you hear when hovering over different apps lags significantly. Privacy Policy. Under Audio Return Channel, select Play Television Audio. The issue seems to have popped up on Apple TV after the tvOS 16 update arrived a few months back. This site contains user submitted content, comments and opinions and is for informational purposes The issue seems to have popped up on Apple TV after the tvOS 16 update arrived a few months back. I have run Netflix through my (smart) TV and had no problems with audio (its the same TV I have the Apple TV connected to). It skips and the audio gout awry within 10 seconds and never catches back up. In no time, our stories got picked up by the likes of Forbes, Foxnews, Gizmodo, TechCrunch, Engadget, The Verge, Macrumors, and many others. Oct 7, 2021 7:41 PM in response to dangregory. Notably, some Nvidia Shield TV users are also facing this issue. Your iPhone and Apple TV are put through a series of tests that includes the playing of sound tones. Audio playback sounds really odd on a surround sound system. Those affected can try it as a potential workaround and see if it helps. Some claim that they were able to play videos without any audio sync issues on the Infuse client. Again, this was NOT an issue until my Apple TV updated. Bigus_Phillus, User profile for user: For those times when you don't want to disturb others in your home, but you still want to listen to your favorite movie or TV show, go with the Apple AirPods 2. Oct 6, 2021 7:15 PM in response to dfried1. If its still not working restart or reset HomePods Reset HomePod - Apple Support, A Reset or removal will require setting them up again. Seems the audio sync issue is new since TVOS 14.4 updated to TVOS 14.5 and currently 14.6. I've done some other test with my hardware: The same happens in all refresh rates (60,50,25,24hz), video modes (SDR,HDR,DV) and with frame matching on or off. (I've tried disabling this, but no change in the sync issues). During this time, Apple could change the process or remove the tool from a future beta version. Ahead of Apple's full CarPlay overhaul later this year, we wanted to highlight a few of our favorite apps for Apple's in-car system. It starts off fine but after about 5-10 mins it's completely out of sync with the video and completely unwatchable. Thank you for posting in Apple Support Communities. The HomePods may have updated also, if you had them enabled to automatically update. Visit our corporate site (opens in new tab). You might try to reach out to Netflix or HBO to see if there are settings within the app that need to be adjusted. I use my Airpods late at night so as not to wake my kids to watch stream TV. To resolve this, Apple is currently testing Wireless Audio Sync, which you initiate in the Apple TV settings. Oct 9, 2021 4:52 AM in response to Ccastle84. The feature is baked into the latest iOS 13 developer beta. Meighan-Carey, who owns a first-generation Apple TV 4K, conducted a bit of troubleshooting and found that audio can be heard through a pair of connected AirPods. Spoke to support over the phone, no fix in sight, no way to downgrade from tvOS 15 Really disappointed. Future US, Inc. Full 7th Floor, 130 West 42nd Street, I have Dolby enabled incl. Apps are engineered for the devices where they're downloaded, so you may have different settings or performance for each. There is an option for sync in the settings for Bluetooth or Airplay .. wonder if that helps the airplay issues ? So what is happening is that system sound audio is working just fine. Pausing it and resuming fixes the audio (as does exciting and going back in, or fast forwarding and rewinding/scrubbing). The audio loss seems to mostly impact more recent video files, but also some older ones. Makes the Apple TV useless, only YouTube works on it for me now," said Twitter user Ben Meighan-Carey. Watched two Netfix movies last night with no issues, but tonight the sound streams to my airplay Bose speakers ahead of the video. Disable Match Frame Rate, enable Game Mode, or reset all your settings. For example, the Netflix app may work differently when downloaded directly on your Smart TV than it does when downloaded on your Apple TV, or it may require various settings to be customized to optimize performance through that device. And starts drifting again. I think that timing protocol (PTP) that use Airplay2 for multiroom is used also for lip sync in 15.0 on AppleTV. Dear Apple, i've done half of the job for free, now it's your turn to fix the issue. Oct 5, 2021 3:00 AM in response to aigars16. So this seems to be purely related to the stream being played back from the Apple TV. Here's why, iPhone 14 or not, this keychain accessory can use satellites to help save your life, Apple is planning on bringing ads to Apple TV Plus, here's the proof, New York AirPods Max wearers targeted by moped-riding thieves, Ridley Scott's insanely expensive Apple TV Plus show recasts main character due to 'on-set altercation', Read everything from iPhone to Apple Watch, Mags delivered straight to your door or device. Oct 4, 2021 1:09 PM in response to elmofles. Following a teaser trailer, Apple TV+ has now released a full 110-second trailer for the third and final season of its biggest hit, "Ted Lasso.". #4. wozwebs said: Hi there, recently purchased the Apple TV 2022 128GB version to use with my Sony A80J OLED TV with the sound going via my Denon XR-2300 via HDMI ARC. May 8, 2021 9:03 AM in response to Celkins0, Also, agree with others when played with front audio, it was excellent 3D sound effect. Source, Can anyone tell me what can be done to sync the audio to the video when playing back? The No. Before its debut on Roku and Fire TV . This website uses the TMDb API but is not endorsed or certified by TMDb. If I stop the video, exit out of it and restart it, it syncs again. ).To fix this, follow these steps: Change the audio format of the HDMI device to PCM.Refer to the HDMI device manual for information on how to change the audio format. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of Heres how it works. Only from Apple TVs to either of my receivers am I having this problem. For example, your Apple TV should automatically select the highest quality audio compatible with your television, but it may not be compatible with all the content youre watching. Apple TV+ has seen success once again at the annual Annie Awards, with "The Boy, the Mole, the Fox and the Horse" securing four animation gong wins. Changing between audio formats doesnt do anything (a suggestion I saw when researching the topic). Their mouths arent moving in sync with the sound. So frustrating! Oct 7, 2021 8:38 PM in response to Ccastle84. I have tried changing TVs, HDMI cables, streaming apps, audio source, etc. Apple occasionally offers updates to iOS, iPadOS, watchOS, tvOS, and macOS as closed developer previews or public betas (opens in new tab). So disappointed after a so boring release without new features, that even broke things that usually worked, Sep 30, 2021 4:10 AM in response to ayrtonoc. This problem only happened after my Apple tv HD had it last update on September 20, 2021. DocMultimedia, call I haven't yet figured out the exact common factor, but it seems to be occurring with LARGE video files predominantly, not smaller ones (mostly, but not always 4k videos, usually not 1080p videos). I swapped other Apple TV devices from elsewhere in the home into the problem room and the sync problem persisted. For instance, we recently covered a story where Apple TV users faced stuttering issues when playing 4K HDR remixes on the Plex app after the v8.12 update. If you depend on your devices, wait for the final release. The TvOS 15.1 does not fix the problem. It may not display this or other websites correctly. These articles explain: Use Apple TV to play audio throughout your home - Apple Support, Adjust video and audio settings on Apple TV - Apple Support. I have the same issue although I'm using bose smart speakers within my audio environment. wouterdam, User profile for user: provided; every potential issue may involve several factors not detailed in the conversations Update the software on the iOS device you set up HomePods with Try restarting them first. The oriGrid by tinyRigs is a versatile and portable organizer designed to accommodate the Magic Keyboard and iPad, providing a multi-functional solution for on-the-go productivity. I have the same problem when trying to sync my Sonos speakers. The lag seems to be a few ms, just enough to be annoying and create an echo. Most noticeable when people on the screen are talking, this problem occurs when the television is processing the video signal at a slightly faster speed than the audio. Same for me, I have a house full of Apple TV 4Ks and 2 Yamaha RX-A1060s after TVOS 15, Airplay audio is ahead of video and increases as time goes on. Users have been facing audio sync issues while syncing the stock TV speakers with HomePods or other wireless speakers. I now have a denon x3700h, to also play ATMOS content as I have those speakers. It was on there for TVos 14.4 and have no idea why they took it out. After a fresh run of the wireless audio sync it has fixed the problem and is beautifully in sync! According to multiple reports on Twitter, the Apple TV problem cropped up in July and seemingly impacts newly purchased or rented content, as well as content streamed by third-party services.. The issue first came to light after the tvOS 16 update and is yet to be addressed. Rebooted the router. It may be my imagination, but some channels seem worse than others, but only slightly. It either starts buffering, loses sync with the audio track or loses audio altogether. We understand that youre experiencing an audio sync issue with your Apple TV, and youve already tried some excellent troubleshooting. While the said tweaks resolved the audio sync issues for some, most Apple TV users could not get rid of them. any proposed solutions on the community forums. At first glance, it looked as though the sound troubles could be traced back to the Apple TV app, with users saying movies bought or rented through the service would play without audio. The video signal is processed by. I've been having a lot of issues with audio sync between my Apple TV and my connected devices. Oct 8, 2021 11:21 PM in response to ayrtonoc. quaffle, User profile for user: Apart from the obvious lag between the audio and video, the latter also tends to get pixelated and/or freeze as well. But when I go to play content from an app (YouTube, Netflix, hulu, etc.) This is still based on our speculation as the said issue has not been acknowledged by the tech giant so far. 1-800-MY-APPLE, or, Sales and This adjustment should resolve the issue for the time being, at least until the official fix arrives. 141. AppleInsider is one of the few truly independent online publications left. The Tom Hanks WWII movie . By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Head here. David Camps-Campins1, User profile for user: To start the conversation again, simply dangregory, User profile for user: Rcxecutioner, User profile for user: Bryantrichar, User profile for user: If anything changes, we'll update this post. Watching ESPN last night during the baseball game the sync was so off the on camera was unwatchable. The streaming platform also keeps one glued by allowing them to choose from a collection of 200+ live TV channels. These workarounds involved tweaking the Wireless Audio Sync calibration and Match Frame Rate option. The service also helps one organize media from personal collections and online services. Apple TV hdmi to projector, audio Airplay to Yamaha RN602 which only support Airplay 1. Apr 30, 2021 7:08 AM in response to ashtv. Connection: APPLE TV -> Q950T SOUNDBAR -> OLED SONY 77A80J on Earc port All HDMI cables are 2.1 and have been changed. I love technology and like to talk about the latest news in the Tech industry. YouTube TV audio is out of sync with video. User profile for user: The problem is that apple took out the option to calibrate all formats for 24hz. Thank you for signing up to iMore. Want to know more about us? after updating the iOS, my tv starts going out of time when I AirPlay the sound. Any time this happened with mine, I would force quit the app & Restart Apple TV. My setup is: Apple TV > HDMI > Philips OLED TV > optical > Sonos Soundbar. Apple disclaims any and all liability for the acts, Sep 30, 2021 6:59 AM in response to David Camps-Campins1. aigars16. As noted by 9to5Mac, some users were accessing the Apple TV app through hardware like Roku devices. Sync issue also appears to be pretty consistent across Netflix, Hulu, etc - so not just one platform. I think that Apple should address this issue in the next release: Airport is a proprietary protocol so they know it better than anyone else. This further indicates that the stable tvOS 14.6 update should be able to fix the audio sync issues for all Apple TV users. Really hope 14.5.1 fixes this. In five minutes it gets about 5 seconds off. He also keeps busy walking his black and white cocker spaniel, Izzy, and trying new coffees and liquid grapes. This was not happening in earlier versions of tvos (it POSSIBLE it was happening in 15.1 and I just missed it, certainly not happening in 15.0). The company is currently conducting internal testing of the soon-to-be-launched application update. Apple disclaims any and all liability for the acts, This doesn't typically occur with Disney plus or streaming movies from iTunes. I have the same issues on almost all my streaming apps recently. I searched and found the "wireless sync" option in settings, but that only seems to help bluetooth speakers or airplay stay in sync. Sep 30, 2021 3:56 PM in response to David Camps-Campins1. Again, this seems to happen most frequently with Netflix and HBO Now. Refunds, Airport Express 802.11n *WIRED* connected to Rotel RA-1062 ampli, ipad (ipadOS 15.0) streaming audio to Airport Express via Airplay (Rotel output audio) -> A/V in sync, ipad (ipadOS 15.0) streaming A/V to ATV4K (tvOS 15.0) via Airplay (TV output audio) -> A/V in sync, iphone (iOS 15.0) streaming audio to Airport Express via Airplay (Rotel output audio) -> A/V in sync, iphone (iOS 15.0) streaming A/V to ATV4K (tvOS 15.0) via Airplay (TV output audio) -> A/V in sync, ATV4K (tvOS 15.0) streaming audio to Sony Headphones via Bluetooth (Headphones output audio) -> A/V in sync, ATV4K (tvOS 15.0) streaming audio to Airport Express via Airplay (Rotel output audio) -> A/V out of sync, video judder and stutter. Even more frustrating is that it is only some of my mp4s, not all, although they all have identical compression and format (as far as I know). You're now asked to tap on a notification box that's on a nearly iOS device to begin the sync process. Please investigate the root cause. No problem when the Apple TV is plugged on the TV but I lose ATMOS. Users have been facing audio sync issues while syncing the stock TV speakers with HomePods or other wireless speakers. We have three 4K Apple TV streaming devices in our home and we were having sync problems on all streaming services with one of them. Looks like no ones replied in a while. Here's how the Galaxy S23 compares against the iPhone 14 Pro. ArnoldL51, call AirPods 3rd Gen audio sync issues with Apple TV 4K, I upgraded to the AirPods 3rd Gen from my existing 2nd gen so I could experience spatial audio. Thats why I bought these. I tried all the 16 codes available under the find my model portion on the Directv menu for programming an audio device & none of them work. provided; every potential issue may involve several factors not detailed in the conversations That's why we strongly recommend staying away from developer previews unless you need them for software development, and using the public betas with caution. after updating Apple TV HD and HomePod stereo pair to 14.2 sound for videos no longer plays on the HomePods.

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