hazel green animal hospital
Dr. Oliver is particularly interested in internal medicine, geriatrics, and preventative medicine. read more Thomas L. They have been wonderful with all of our dogs. . YEARS IN BUSINESS (256) 828-7000. Necessary cookies are absolutely essential for the website to function properly. In 2001, Dr. Gidlewski graduated from the University of Georgia with honors, from there he went to the university of Illinois for a rotating internship in small animal surgery and medicine. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. We love the staff and Dr. Kuhlman is wonderful. Terms and Conditions. We carry a variety of Hills Science Diet and Purina prescription foods. <br><br>The . For boarding of pets without special needs, or for grooming or pet daycare, please see Toureen Pet Resort and Spa, conveniently located next door to our facility. I love my vet!!! CLAIM IT HERE Grooming, general boarding, and pet daycare services are conveniently located at Toureen Pet Resort and Spa, next door to our facility. They have a genuine love for animals and it shows each time we visit their facility. You're not going to find a better animal hospital in the area than this one. Very highly recommend them. I was very impressed with the boarding care. Appointments | Animal Hospital of North Alabama Appointments New Client Form - Download / Print Please complete the following form to request an appointment. Pet Depot (14739 US 231-431 N, Hazel Green, AL) Pet Store. Galbraith Wyatt DVM. We have vets very close to us but we choose to drive the 40 minutes each way to have Dr. Jones take care of our 12 dogs. Analytical cookies are used to understand how visitors interact with the website. Laura is married with 2 daughters, Aria and Nora. NEVER!! However, you may visit "Cookie Settings" to provide a controlled consent. Amazing service with a loving staff. She graduated from Tufts Cummings School of Veterinary Medicine in 2009. Will not do business with them again, along with allot of others that no longer will be using them. She has also received the Mary Louise Moore Prize in Immunology. Day Care . These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. 1 Month Off!! I have recommended them many times and will continue to do so. All Rights Reserved. You can reach them by phone at (617) 923-3800 or visit them online. As your pet matures from a puppy/kitten to an adult onto a senior, we offer comprehensive wellness strategies that will enable you and your furry friend to plan for each life stage and the unique health needs associated with each stage. I cant thank the entire staff enough for the wonderful care they provided. Animal hospitals offer general and emergency pet care services. After making the purchase I looked online and found the same product, same size from Petsmart for $60 less. is an Animal Hospital at 103 Salem Road, Hazel Green, AL 35750. I give this place a thumbs up!. Request Details . I love my vet!!! Hazel Green; 156 Tobin Lane, Hazel Green, Madison County, AL, 35750 For Sale Listed by Laura Duncan - Townsend Place with D.R. We love taking our dogs here. The job you may have viewed online is no longer listed on this site. The cookies is used to store the user consent for the cookies in the category "Necessary". I have also boarded there. ShareLink Copied Map. They don't overcharge and try to burn a whole in your wallet. Dr. Kennedy enjoys biking, movies, international travel and international volunteer projects. Even went the extra step to help me find someone to "cat sit" for me over the holidays! He completed a residency in internal medicine at the New England Animal Medical Center and the Veterinary Referral and Emergency Center. Dr. Christina Buchter grew up in the Boston area and knew from a young age she wanted to be a veterinarian. Great place for the fur babies. Find 2 external resources related to Animal Hospital of North Alabama. Great vet all around! They have always been very good with my pets. Walked in unannounced with no appointment during a busy Monday and wai Great staff. I called about getting an appointment to get my dog neutered and got one set. They recognized that my dog stresses easily and hard. Our pharmacy and on-site retail shop makes it convenient to provide any medication and/or prescription diet food your pet may need. The boarding is stress free and my dogs look forward to the visit. Be prepared to provide: On the day of your appointment, please allow time for registration. Suggestions may be selected), Use of Browser Cookies: Functions on this site such as Search, Login, Registration Forms depend on the use of "Necessary Cookies". Our commitment is to providing quality veterinary care for the 4 legged members of your family. View map of Animal Hospital of North Alabama, and get driving directions from your location. Open floor plan, beautiful kitchen and tons of storage space!App fee is $65 per person 18 or older. Massachusetts Animal Medical Center carries an extensive inventory of veterinary pharmaceutical items, supplies, and medications. Remember, your pets lifespan is shorter than ours. 13 were here. We use the latest tools and technology in diagnostics, radiology and surgery to quickly diagnose, treat and monitor all common and many serious medical conditions. 103 Salem Road Hazel Green, AL 35750 Animal Hospital of North Alabama. These cookies ensure basic functionalities and security features of the website, anonymously. Been going there for years, and have always recommended them to anyone who needs a vet. For our Science Diet customers we order on Mondays so please call early to get your order in. In her spare time, Laura enjoys spending time with her family, both 2 and 4 legged! or. We provide care to all children newborn to 19 years of age and manage seamless referrals to local specialists. Please contact the hospital regarding availability. House Painting. Dr. Brinker is a gradue of the Ross University School of Veterinary Medicine, receiving her degree in 2007. The Vet told me we could spend as much of my money on X-rays, etc. Search our Job Database for similar openings: (Enter less keywords for more results. Doesn't care about animals at all. A lot can happen in 12 months. We require a physical exam by one of our veterinarians within the last 12 months, so that we are aware of any conditions that your animal has. 14323 Highway 231 431 N Hazel Green AL 35750. We take pride in our equipment and our modern anesthesia and patient monitoring systems. Dr. I feel like I got duped. Animal hospitals offer general and emergency pet care services. . i took my dog to his appointment and got a call to come pick him up around 4. She graduated from Ridgewater College in Willmar, MN in 2007. 4.4 mi. Found a fabulous vet in Huntsville, that is amazing and cares about animals and will do anything in there power to save a animal. Adorable one level home with 4 bedrooms and 2 bathrooms. Position: Travel Nurse RN - Long Term Care - $2,177 per week. Highly recommended. Chase Animal Hospital. only place I would take my fur babies. He then chose to pursue specialty training in the field of small animal internal medicine. They make each visit a comforting and informative experience and show a personal interest in us that is unusual and refreshing. I know the doctors here love animals as much as I do and this is the first time I have genuinely felt that way with any veterinarian. This is an important courtesy to others waiting to schedule an appointment. Caring for patientsat Massachusetts Animal Medical Center. Website. At Massachusetts Animal Medical Center we offer comprehensive veterinary services that cover all aspects of routine wellness care, as well as surgery and specialized medical care. All pets admitted to the hospital must be current on all required vaccinations. Appointments may be scheduled by contacting the clinic at (256) 428-4950. Create new account. Greenback Hazel Animal hospital offers a wide range of services under one roof including but not limited to preventive care, internal medicine, bloodwork and lab services, radiology, dental care, surgeries and reproductive services, See a comprehensive list of services here. Animal Hospital of North Alabama. She didn't even realize what happened and was a happy girl on the way home. Most insurance policies are accepted including Medicaid, Tricare and Blue Cross/Blue Shield. Hazel Green is a distance to go but it's well worth the drive. 103 Salem Rd Hazel Green , AL 35750 - Madison County (256) 828-7000 Select FOLLOW Print Details: About Hazel Green Animal Clinic: Accepting New Patients . All Rights Reserved. Deciding to move back to the Boston area, she joined the Callanan Veterinary Group in June of 2017. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. Never have had any problems. Your pet will receive the highest quality medical care with state-of-the-art equipment and efficient administrative tools that make vists to MAMC . Horton - Huntsville. Office visits are by appointment only. Tenants responsible for utilities, yard care, and renters insurance. Her family includes her husband, Jessie, her 3 children Jayden, Olivia, and Hendrix, and 3 dogs Sadie, a black lab, Sophie, a puggle, and Tudi, a yorkie. In 1992, she graduated from the University of Minnesota College of Veterinary Medicine and spent about 12 years doing mixed animal practice (livestock and pets). OPEN NOW Today: 7:00 am - 6:00 pm 34 YEARS IN BUSINESS (256) 828-7000 Visit Website Regular Hours More Info Email Email Business Payment method amex, cash, discover, visa, mastercard Other Link As an adjunct to teeth cleaning, we recommend a dental home care plan that is specifically designed to your pets needs. I have a few run-ins with rude and unprofessional behavior by them. If your animal has a medical condition or is elderly and requires more immediate attention we are able to assist. She lives with her wife Sheryl, their two young sons Isaiah and Silas, two cats Puck and Tucker, and a mixed breed dog named Honey. 210 Points. Our location is easily accessible to all of Watertown as well as many communities in Boston, Brookline, Newton, Weston, Wayland, Lincoln, and Waltham, including: The gradual onset of health problems in an apparently healthy pet often go unnoticed. 14.0 miles away from Palm Glen Animal Hospital. Hazel Green Animal Hospital | 5 followers on LinkedIn. I also board my dog there, have done so on several occasions and have never had apprehension in doing so. She takes really good care of our Dachshunds and our Cockapoo. From Dr Kuhlman to all the girls that staff the front and back office, they are awesome! I love working with them! I do have one suggestion: Add Dr. Kulman to the list of doctors on the clinic website. Rude! Listing Provided by Tenant Turner. I love the care they offer for my pets. Claim this business. Our team of doctors and surgical technicians provide an individualized anesthetic and pain management protocols for each pet undergoing surgery. Opened in 2006, The Massachusetts Animal Medical Center (MAMC) is a full-service veterinary with a team of profesionals dedicated to the health and well-being of dogs, cats, and other small animals. FAX: 617-923-3069 Privacy Policy If the cats happy, Im happy! PH: 617-923-1700 I highly recommend using their services. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. Harvest Moon Doggies Pet Boarding & Kennels 33 YEARS IN BUSINESS (256) 348-4899 Serving the Hazel Green Area I feel like if I am paying you even after you overcharge you should be taking care of my dog. The staff are very courteous and helpful. It does not store any personal data. These girls got us right in and they all were wonderful. She completed her pediatric residency training at Vanderbilt University Children's Hospital. Animal Hospital of North Alabama is proud to serve Hazel Green, AL and surrounding areas. The Vet told me we could spend as much of my money on X-rays, etc. Doesn't care about animals at all. 13596 US 231/431, Suite 2 Hazel Green, AL 35750 (256) 428-4950 Hours of service: Monday Friday, 8 a.m. - 5 p.m. Jennifer Quillin, MD, FAAP, is originally from Huntsville and joined Hazel Green Pediatrics in 2003. January 25, 2023 by Victor. (256) 828-7474. Animal Hospital of North Alabama, located in Hazel Green, AL, is a medical facility for animals that offers comprehensive animal medical care services for pets including dogs, cats, and other household pets. from Holy Cross in 1998 majoring in history. Hazel Green Animal Hospital & Pet Resort Veterinarians Veterinary Clinics & Hospitals Kennels Website 34 YEARS IN BUSINESS (256) 828-7000 103 Salem Rd Hazel Green, AL 35750 CLOSED NOW 2. For the convenience of our clients we have the ability to treat your sick companions right away. 7.6 mi. Website. Like his father before him, he would receive his degree in veterinary medicine from the University College Dublin. Reasonable prices. To support the ongoing work of this site, we display non-personalized Google ads in EEA countries which are targeted using contextual information only on the page. The Genuine care and concern from whole staff. We are located between Russos and Watertown Square along the Charles River. 14323 Highway 231 431 North Hazel Green, AL 35750 600 Points. The doctor was great and their pricing for surgery was considerably less than the Vet near where I live. Dr. Gidlewski became board certified in 2004 and has been a part of N.E.V.S since 2007. The staff is friendly and genuinely cares for the animals. Rafael's Pizzeria. She also spent 3 years working at the Veterinary Emergency Hospital in Sioux Falls. Veterinarians are bound by an oath that they will protect and promote the health of animals and people. Best place to take your beloved pets for any issue or occasion that arises. SEND EMAIL, Monday-Friday: 8 am to 6 pm Diagnostic tests provide essential information by which our veterinarians can identify blood disorders, kidney and liver disease, diabetes, infection, cancer, thyroid disease and other hormonal problems. A vital part of the exam is the discussion between the client and the professional care giver at MAMC. I've been all over the country due to being a military family so I've been to MANY different veterinarians with my dogs. Dr. Glazer graduated from Tufts University School of Veterinary Medicine in 2000. I would never go anywhere else. HG Trojans Softball. They make each visit a comforting and informative experience and show a personal interest in us that is unusual and Dr. Kuhlman and her staff are far and away the best that have worked with my pets. Dr.Hayes is also a wonderful doctor. Dr. Kennedy was raised in Arlington with two cats, Fonzy and Mimi. Limited space is available so that we can accommodate those special boarders. In 2008, she opened Westside Animal Clinic, deciding to concentrate on small animals only (pets). You may choose to opt-out of ad cookies, To be informed of or opt-out of these cookies, please see our. 34. 7.6 mi. Reasonable prices. She graduated from the University of Michigan with a Bachelors Degree in Biology, and has a Masters Degree in Zoology from the University of Minnesota-Duluth. Pet owners who use the facility for their pets will need to call the office at (256) 828-7000 or email [email protected] to get their pet's records. In addition, full service veterinary hospitals offer dental services and intensive care. About | Animal Hospital of North Alabama About Testimonials The staff and vets here are so kind! 13596 US 231/431, Suite 2 Hazel Green, AL 35750 (256) 428-4950. She also spent 3 years working at the Veterinary Emergency Hospital in Sioux Falls. Will recommend to all pet owners. Love Dr. Jones. Dental disease, specifically periodontal disease, is the most common ailment affecting pet dogs and cats. No compassion! He completed a small animal internship at the Veterinary Referral and Emergency Center in Norwalk, CT. I also have to say the staff is so friendly and caring also. He also has a three-legged cat, appropriately and lovingly named Pogo. I will never take my pets elsewhere. Third party advertisements support hosting, listing verification, updates, and site maintenance. I believe they are fairly priced but even in those things that can and may cost more, that is not why we go. I couldn't be happier with their results after surgery. Great staff. I've been all over the country due to being a military family so I've been to MANY different veterinarians with my dogs. After graduation in 2008, he would join the family practice. If your have any concerns they are more than happy to assist you. This the best place to take your animals. Website by, Schedule a Dental Cleaning Appointment for Your Dog or Cat, American Veterinary Medical Association (AVMA), Massachusetts Veterinary Medical Association (MVMA). The cookie is used to store the user consent for the cookies in the category "Other. We also use third-party cookies that help us analyze and understand how you use this website. They arent taking care of your pets properly. Sara even sat on the floor with my baby to comfort her. Would never dream of changing!! Dr. Gidlewski attended Pennsylvania State for his undergraduate degree. They are kind, patient, knowledgeable, and fair. Laboratory testing plays an integral role in the early detection of changes in your pets health. If you're bitten by a dog, you'll want to take action quickly and properly. They recognized that my dog stresses easily and hard. Dr Kuhlman is never to busy to do research and call whomever she needs to to get to the bottom of the crazy illnesses my cats and dogs seem to get. Find 6 Animal Hospitals within 10 miles of Animal Hospital of North Alabama. See more of Hazel Green Animal Hospital on Facebook. He was also the captain of the mens ice hockey team. Subscribe and get full access to Ground News. Language Assistance Available: Espanol | | | Ting Vit | | Deutsch | Francais | ! | Tagalog | ! % | | | Portugues | Turkce | , HH Health System ACO, LLC| Site Map | Disclaimer, Physicians Network Medical Records Request Form, Espanol | | | Ting Vit | | Deutsch | Francais | ! | Tagalog | ! % | | | Portugues | Turkce | , Care for children with undefined symptoms and complaints (sore throats, earaches, asthma, attention deficient disorder, etc.) When I got there to get him his harness was completely covered in pee and also had some blood on it. We are a group of highly trained, experienced animal lovers who are devoted to giving our patients the best care possible. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". During her studies at Cornell, Dr. Oliver trained with her mentor Dr. James Richards, head of the Feline Health Center. Porsche Roberson, MD,is originally from Chattanooga and has been a pediatrician since 2007. He became board certified in internal medicine (small animal) in 2007. We offer the most up-to-date care for your pet in a fun, friendly , small-town atmosphere where we hope you'll feel at home with your pet. We offer ultrasonic teeth cleaning and digital dental radiographs that provides your pet with good oral health. After graduating, Dr. Callanan spent two years abroad playing professional hockey. A pet clinic may not have a pharmacy as well-stocked as a hospital's. I was crying my heart out trying to get my animal relief and all the girl wanted to do was argue with me on who I spoke to and I didn't have an appointment with them. Instead of making us wait for an available room to get her shot they came out to the waiting room and took care of her right away. Terms of Use & Privacy Policy. The Animal Hospital of North Alabama is a full-service veterinary clinic in a bedroom community of Huntsville, Alabama. CLOSED NOW. Compare Veterinarians in Hazel Green, AL. She is even happy to return here. My cat got sick in the car and they gave me a bunch of paper towels and even a bag to put the used paper towels in. Start Date: 03/06/2023. Dr. Jones and staff are top notch and very professional. 14323 Highway 231 431 N. Hazel Green, AL 35750. Dr. Louis and her staff really care for your animals as if they were their own. You may not use this site for the purposes of furnishing consumer reports about search subjects or for any use prohibited by the FCRA. Always so great with my cats. Information found on CountyOffice.org is strictly for informational purposes and does not construe legal, financial or medical advice. Distance: 16.11 mi. Wellness.com provides reviews, contact information, driving directions and the phone number for Hazel Green Animal Hospital PC in Hazel Green, AL. But I recently purchased puppy formula from the office. We offer a full range of medical, surgical,diagnostic and wellness services, as well as boarding, grooming, pet supplies and pet foods by Hill's and Purina. Popularity:#1 of 2 Animal Hospitals in Hazel Green#2 of 30 Animal Hospitals in Madison County#35 of 254 Animal Hospitals in Alabama#1,063 in Animal Hospitals. Address 14323 U.s. 231 Hazel Green , Alabama , 35750 Phone 256-828-7474 Hours Mon-Fri 7:00 AM-6:00 PM; Sat 8:00 AM-12:00 PM Map of Animal Hospital of North Alabama in Hazel Green, Alabama View map of Animal Hospital of North Alabama, and get driving directions from your location. Will recommend to all pet owners. My job is to rip up any paper I find, especially if it's important paper. And from my limited experience with vets, affordable. I called about getting an appointment to get my dog neutered and got one set. This cookie is set by GDPR Cookie Consent plugin. I was crying my heart ou No compassion! When our cat passed they were so loving and caring! Dr. Roberson has provided pediatric care in Hazel Green since 2021. $279,900 USD . Distance: 16.11 mi. The staff is great and attentive. They are the nicest people and know exactly how to treat their customers and fur babies. Location: Hazel Green. Professional, experienced, and courteous staff. These are the kindest, most caring vets I have ever seen. ADVANCED FAMILY AND URGENT CARE CLINIC, LLC Medical Practices Fayetteville, Tennessee Hazel Green Animal Hospital, If a Dog Bites You Do These 6 Things Now Abogados de Accidentes Costa Mesa. Animal Hospital of North Alabama Pet Boarding & Kennels Veterinarians Veterinary Clinics & Hospitals BBB Rating: A+ Website (256) 828-7474 14323 Highway 231 431 N Hazel Green, AL 35750 OPEN NOW 5. I was told not to bathe him for 7 days but he smells like straight pee. Grape Tree Medical Staffing LTC is seeking a travel nurse RN Long Term Care for a travel nursing job in Hazel Green, Wisconsin. Thank you! Sara enjoys spending time with her family while horseback riding, camping, and enjoying their pets. Could not be happier we switched to this vet! Your appointment will be confirmed by phone by a member of our staff. Dr Hayes and his staff are compassionate, knowledgeable and polite. I also help strays and have found many homes, taking them into this pet hospital right away, every time. Phone: (214) 329-9454 Fax: (214) 723-7606. We have always had great experiences with Hazel Green Animal Hospital and Pet Resort. (256) 828-7474. Animal Hospital of North Alabama Location 14323 Hwy 231 431, Hazel Green, Alabama, 35750, United States Description Read More Discover more about Animal Hospital of North Alabama Joel Hayes Work Experience and Education According to ZoomInfo records, Joel Hayes's professional experience began in 2009. I truly believe they love my pets and if not, they do a good job of faking it :) Exceptional care as well. Very rude and disrespectful. I also have to say the staff is so friendly and caring also. Discipline: RN. Depending on the communication between you and your doctor an informed decision of a yearly or bi-yearly exam can be determined. They have helped me with well over 5 puppies and dogs that I have found. Child Enrichment Center. Location: Hazel Green<br>Ethics is the backbone of Nursing, and our Nurses are the foundation of what makes SHP continue to grow and thrive. He then joined New England Animal Medical Center in 2001 as a staff doctor. We do honor requests for scripts but do not deal directly with any online pharmacies. Hazel Green Animal Hospital PC. They have seen my pups on short notice, taken great care of everyone, and demonstrated endless love for pets. Downtown Dog Spot Park. Very rude and disrespectful. Animal Hospitals Nearby Excellent care for my puppy. I highly recommend Animal Hospital of North Alabama. gelastica.com.br. They all treated my Angel like the princess she is. They have seen my pups on short notice, taken great care of everyone, and demonstrated endless love for pets. From 2001-2004, Dr. Gidlewski did a residency at the Animal Medical Center in New York City. They are able to get appointments in pretty fast. He found it wasnt his true calling and decided to pursue his dream of becoming a veterinarian. Even went the extra step to help me find someone to "cat sit" for me over the holidays! And will be letting my friends and family know not to take there pets there! Dental infections are responsible for about 80% of heart valve disease which result in heart murmurs. I had a dieing animal in my arms that needed to be euthanized and the girl called every clinic in the area because I didn't have an appointment with them. Very pleasant experience. The Doctor is wonderful and the staff is always super nice. This field is for validation purposes and should be left unchanged. He does a great job along with the rest of the staff. Our 18,000 square foot facility offers comprehensive care for dogs, cats, and other small animals, with a caring and dedicated staff, comfortable accommodations for your pet, plenty of off-street parking, and a pleasant waiting room. Dr. Buchter feels it is incredibly rewarding to develop relationships with both pets and their owners, and to work together to optimize patient health. The doctor and staff have We have always had great experiences with Hazel Green Animal Hospital and Pet Resort. Absolutely love the staff at Animal Hospital of North Alabama! The employees were very friendly and very helpful. The best Vet ever. I live in Huntsville but take my dog there because of the service a Dr. Hayes, Samathia and Randy are superb. Our on-site retail shop has hundreds of products that your pets needs or wants, including: 2023 Callanan Veterinary Group. An infection in your pets mouth is just like one in his or her kidney, heart, liver or lung. Related Pages. Dr. Boardman has a communications degree from Ithaca College and he spent 10 years working in the Boston television news industry. Please call the office at 256-828-7000 or email at [email protected] in order to obtain your pet's records. My cat got sick in the car and they gave me a bunch of paper towels and even a bag to put the used paper towels in. The vet is super nice and understanding! Robert L. said "I love this vet clinic. In her spare time, Dr. Buchter enjoys spending time with her husband and family, baking and cooking, and amateur photography. Very friendly staff. They are the nicest people and know exactly how to treat their customers and fur babies. Location & Hours 14323 Hwy 231 431 N Hazel Green, AL 35750 Get directions Edit business info You Might Also Consider Sponsored Wall Triana Animal Hospital 7 14.4 miles away from Animal Hospital of North Alabama Allison C. said "We're now at 16 years that we've been going to Wall Triana Animal Hospital. Unfortunately our dogs health failed due to her old age and she was at her life's end this past week and the staff was outstanding in helping guide me through the options, giving me time to decide what to do, and then very gently and sweetly putting our pet painlessly to sleep. I live in Huntsville but take my dog there because of the service and cleanliness of the facility. Hazel Green Animal Hospital and Pet Resort. Laura grew up in Aberdeen, SD. To make caring for your pet even more affordable and efficient, we offer. They make the visit as comfortable as possible. I couldn't be happier with their results after surgery. Massachusetts Animal Medical Center laboratory provides fast and accurate information so that your pet can receive appropriate treatment immediately after arriving at the hospital. 9.1 mi. He has been with MAMC for 3 years. CountyOffice.org does not provide consumer reports and is not a consumer reporting agency as defined by the Fair Credit Reporting Act (FCRA). HAZEL GREEN, Ala. (WHNT) - A north Alabama animal hospital will soon be closing. Just found my new 'regular' vet! The staff here take good care of my girls. My job is to lie on whatever the humans are working onor trying to work on. They treat both animals and customers as family.